“Test fast, fail fast, adjust fast”
— Tom Peters
Performance Change
Overview
My Performance Change workshops and zoom sessions are designed to give your people the confidence to use the right problem solving tools and techniques to improve performance.
The underlying principles of the Performance Change training programme are based on many of the fundamental concepts of Lean, Six Sigma and Process Excellence.
stay focussed on the customer
improve flow of work - remove waste
use data
go, see
think process
solve the small problems before they become big problems
If you want to explore how you can start to tap into the expertise of your people and empower them to improve performance everyday, then let’s start the conversation with a Learn Change Diagnostic and make a plan.
Accreditation - if you are interested in including Lean Six Sigma as part of a wider professional qualification, please let me know and we can build that into your programme.
Course detail
No. of days: 0.5, 1 or 2
No. of Participants: 6-14
Depending on the findings from the Learn Change Diagnostic and what we build into your programme, the exact make up of the course(s) may vary. Each topic below is roughly an hour module with an exercise, reflection and debrief.
Topics covered
What’s the problem we’re trying to solve
Hearing voices - customer, employee, business
Principles of lean
Plan Do Check Act
Visual Management
Learn to Improve
Small steps for big strides
Simple tools - Lean Six Sigma
Pitfalls of poor data